A beautiful and intimate family-owned 4* mountain nature reserve near Nelspruit is looking to recruit an energetic and enthusiastic management support couple (lodge anchor/maintenance/field guide/FoH). Looking for a dynamic couple with mature characters, good people skills and a passion for hospitality. Must be eager and willing, and keen to join a growing company.

It is a small team requiring hands-on approach, eye for detail, flexibility and determination to maintain and improve the very high standards already in place. Applicants are required to live on the property and the position includes accommodation & utilities (electric/gas/water/internet in reasonable usage). Couple will be required to cover all aspects of lodge management when senior management on leave.

She : Lodge Anchor
Responsible for assisting lodge manager in all areas of lodge management; reservations, office administration, front of house and service, lodge staff management, marketing
Skills/requirements
 Valid Driver’s license
 Minimum 2 years working experience in 4*or 5* lodge environment
 Tourism/hospitality qualifications
 Staff management experience
 Food & Beverage Experience
 Computer literate essential + knowledge of Nightsbridge booking system
 Administrative skills and experience
 Hosting experience and service
 Good administration skills/attention to detail
 Some marketing knowledge or experience

He : Field guide/lodge & reserve maintenance support
Responsible for client nature experience, (nature drives, guided walks, hiking/MTB trails) land management support under farm manager, maintenance of guest activity equipment, trails and locations, assisting with general maintenance, front of house and service.
Skills/requirements
 Valid Driver’s license & PDP
 Minimum 1 years guiding experience
 Good general bush knowledge of Lowveld area (minimum FGASA level 1 or equivalent knowledge)
 Speciality knowledge of birds/trees a bonus
 Hosting experience and service
 General maintenance skills and experience
 Land management experience (knowledge of land maintenance and invasive removal, etc)
 First Aid