Sales Manager (Hospitality)

Permanent

Ref #14387-JR

Employer Description
Company with 7 lodges within Africa
Job Description

The primary function is to identify develop and account manage a database of potential clients for a company with properties in Botswana and Mozambique.

This position will also require cross selling of other properties within the property portfolio.

DUTIES AND RESPONSIBILITIES**

Business Development – Develops & foster good relationships with key clients, be it tour operators, travel agents and DMC’s.

Research and establish a Sales Plan to increase the revenue for the properties

Comfortable handling the full sale cycle from cold calling to closing.

Contract Negotiation.

Cross sell properties within the Portfolio to increase the revenue for the group and grow market share.

Integrated approach and effective communication to relevant stakeholders both internal and external to improve the service offering.

Account Management – Develop a clear understanding of each client’s requirements and utilize the information to retain and grow business.

Ensure Contracts are renewed for existing clientele.

Host site inspections, presentations, training and FAM trips where necessary.

Contract, Implementation and Administration.

Participate in relevant trade shows.

Integrated collaborative approach working with all stakeholders. Administration

Utilize CRM tools or filing systems to retain information and grow understanding and build upon the database.

Update/ Maintain all database/contact lists for both Operations and Marketing.

Prepare reports on competitors, trends and sales activities and monitor results on a monthly basis.

Qualifications

A recognized Sales Qualification is ideal

Skills

Valid Driver’s Licence and Vehicle.

Valid passport.

Must be willing to travel nationally and internationally when required.

A recognized Sales Qualification is ideal

3 – 5 years’ experience in a similar position (within luxury hospitality – ESSENTIAL)

Database of clients especially those who are interested in the 5 star/exclusive/ luxury market

Strategic analytical and data driven approach

Experience in working with Tour Operators, DMC’s, Event planners

Excellent oral and written communication skills.

Interpersonal competencies and presentation skills.

Results oriented and able to meet deadlines.

Efficient in time management and can work without supervision – this is a remote position.

The ability to interact, and work with multiple stakeholders to achieve service and departmental goals.

A good understanding of budgeting and the ability to work within set budgets

Salary/Package
Negotiable depending on experience
Benefits

Negotiable

Job Post Expiration
2025-03-13
Mash
Jean Rymer
jeancv@pcs-sa.co.za

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