Incentives and Groups Specialist

Permanent

Ref #14944-JR

Posted on March 7, 2025
11:44 am

Johannesburg North

Tour Operators - Inbound

jeancv@pcs-sa.co.za

Employer Description

Inbound Tour Operator in JHB North

Job Description

Assess client needs in terms of special interests, special needs, and affordability/budget
Quoting of all services requested by clients within the required turnaround time
Reservations of all services requested by clients
Respond to written requests and provide written confirmations
Loading reservations on Tourplan
Ensure confirmation of services with suppliers
Stay in constant communication with agents with regards to status of reservations, payment requirements, deadlines, and conditions of reservations
Arrange Meet and Greets as required
Documentation Management of all Reservations:
- Itinerary planning and layout
- Compile travel packs for clients
- Vouchers
- Rooming lists
- Filing
Ensure that clients invoiced for all services and invoices provided to clients timeously
Manage payments and Account queries
Book tour guides services as required

Qualifications

Relevant tertiary qualification

Skills

5 Years work experience dealing with incentives, groups & group series within the tourism industry
Travel & Tourism qualification would be preferable
Tourplan knowledge and execution would be preferable
Excellent South African and Regional geographic knowledge

Salary/Package

Negotiable depending on experience

Benefits

Medical Aid, Provident fund

Job Post Expiration

2025-04-06

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