Our client is seeking a dynamic Catering Supervisor to join their team in managing operations for one of their contracted clients. The role involves overseeing multiple outlets, including two cafeterias, a convenience shop, a coffee shop, as well as catering services and events.

Key Responsibilities:

• Supervise day-to-day operations across all food service outlets.
• Ensure all outlets (cafeterias, coffee shop, convenience store, events) run efficiently and meet service standards.
• Monitor food preparation and presentation to maintain quality and consistency.
• Supervise and schedule catering staff, ensuring adequate coverage for all shifts.
• Ensure excellent customer service and guest satisfaction across all outlets.
• Address and resolve customer complaints or issues promptly and professionally.
• Oversee stock levels, order supplies and manage inventory for all locations.
• Conduct regular stock takes and ensure proper storage of food and beverages.
• Minimize waste and monitor usage to control costs.
• Ensure all hygiene, health and safety regulations are followed.
• Conduct regular audits and checks to maintain compliance with food safety standards.
• Train staff on proper food handling and safety procedures.
• Assist with budgeting, cost control and profitability of all outlets.
• Plan and coordinate catering for internal and external events.
• Liaise with clients and event planners to ensure service requirements are met.
• Supervise setup, service and breakdown for events.
• Collaborate with chefs on menu development and seasonal offerings.
• Provide regular feedback and reports to senior management.