You will be responsible:

Internal Sales:

• Handling incoming customer inquiries by phone, email, or in person.
• Prepare and send quotations based on customer requirements and technical specs
• Follow-up on quotations and convert them into sales orders
• Process order accurately on the ERP system and ensure timely delivery
• Provide technical advice and product information to customers (on-going training and support will be
  provided)
• Support the external sales team with customer data, pricing and documentation
• Assist with spare parts identification and upselling opportunities

Procurement:

• Source and procure components, spares and raw materials
• Create and issue purchase orders
• Monitor supplier performance and ensure on-time delivery of purchase orders
• Maintain optimal stock levels for key items and spares
• Work closely with stores and production to ensure material availability
• Resolve supplier issues, price discrepancies and delivery delays
• Identify cost-saving opportunities without comprising quality