Craft and arrange comprehensive travel itineraries for both individual and group clients across Southern Africa.
Conduct meticulous assessments of agents’ needs to provide high-quality services tailored to their requirements, budget, and capabilities.
Develop imaginative strategies to create and compile 828 quotations and itineraries.
Compile and manage rooming lists.
Manage release dates of services booked.
Design bespoke leisure itineraries innovatively tailored to the preferences of individual travellers and groups.
Ensure precise and punctual completion of all quotations, consistently meeting specified deadlines.
Maintain open and effective communication with agents throughout the entire quotation process until finalizing arrangements.
Follow up diligently on quotations to promptly secure confirmations.
Issue invoices to agents upon confirmation of bookings, ensuring accuracy.
Correctly submit invoices for payment along with the costing sheet for every file.
Promptly address client inquiries and acknowledge new requests.
Provide daily updates to the Managing Director in a timely manner.
Ensure agents adhere to payment and cancellation terms.
Enforce compliance with supplier booking and cancellation policies, making timely adjustments as needed.
Negotiate with suppliers to secure better rates for confirmed business.
Hand over finalized quotations to the operations team for ground service management.
Ensure clients receive their finalized itineraries and hotel vouchers promptly, prepared by the operations team.
Maintain consistent and transparent communication with agents, sales teams, preferred suppliers, and colleagues.
Be willing to work additional hours when necessary-essential.
Actively promote products and services to enhance guest experiences.
Be available after hours for any emergencies via telephone or in the office.
Respond to emails and WhatsApp messages promptly.
Renegotiate confirmed files with suppliers to obtain rate reductions.
Research destination specifics, including travel costs, customs, weather conditions, and conduct thorough research to explore various travel destinations and provide informed recommendations.
Qualifications
Grade 12
A Qualification in Tourism
Skills
Tailored FIT Packages for individual travellers.
Group Packages designed for various occasions.
Adventure Packages for the thrill-seekers.
Exclusive Female Group Trove/ for unique experiences.
Customized Family Holidays for memorable moments.
Romantic Honeymoon Packages for dream getaways.
Incentive Packages for corporate rewards and recognition.
Convenient Domestic Flight arrangements for seamless travel logistics.
Salary/Package
R25000 – R30000 CTC
Benefits
N/A
Job Post Expiration
2025-07-04
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