Key Accounts Manager- Automotive experience (390998)

  • Permanent
  • Ref #390998NM
  • Posted 3 weeks ago
  • Johannesburg, Gauteng, South Africa, Africa
  • Logistics
Employer Description

Our Client is committed to providing innovative supply chain solutions that challenge the status quo. As a global industry leader with more than 100 years of logistics experience, they support industry and trade in the global exchange of goods.

Job Description

You will be expected to perform the following Key Functions:

  • Develop and deepen key account relationships, insight and servicing to grow and maintain long term sustainable business from target clients.
  • Build high level of brand awareness and reputation as key contact to our top clients.
  • Develop and prepare an action plan and forecast for each target key account client to increase market share and deliver the growth strategy for field sales and servicing taking cognisance of client realities.
  • Identifying opportunities for growing Key Accounts to achieve sales targets and results.
  • Provide visible support in resolving client concerns and challenges through facilitating internal business solutions.
  • Proactively ensure through partnerships with cross functional and specialisation teams, the creation of transport and logistics solutions to meet key account clients‘ on-going and changing needs.
  • Provide and enhance target customer business intelligence through the establishment and development of a strongly valued relationship with key accounts.
  • Increase confidence in and the reputation of the business in respect of any and all stakeholders , driving brand awareness and loyalty especially with Key account clients.
  • Develop and establish relationships with internal teams such as operations and through these partnerships ensure seamless and quality service to the client.
  • Act as a point of control of data and information of the sales and servicing cycle through the maintenance of the CRM system and functionality.
  • Ensure that all activities in the area of responsibility are complaint with current legal and company specific regulations.
  • Identification of new business potential and customers according to the defined sales strategy.
  • Observation of adherence to new and existing customer agreements and processing of respective information within branch.
  • Work in close collaboration with customers.
  • Analysis of market and identification of customer needs.
  • Setting and maintaining of good internal and external customer contacts.
  • Lead weekly, monthly and quarterly operational business reviews against KPIs.
  • Track weekly performance against KPI.
  • Accountable for calculations, creation and coordination of offers.

Qualifications

Degree or Diploma advantageous.

Skills

  • At least 10 years experience in direct sales of which at least 5 years should be managing Key Accounts within the Supply chain specific to Contract Logistics and Distribution.
  • Experience dealing with Automotive clients.
  • Freight forwarding.
  • Relevant technical and industry experience.
  • Creation of market and competitor analysis in alignment with business intelligence / strategy team.
  • Work off pre-set target customer list.
  • Creation of activity reports within the CRM system.
  • Maintain customer data in the CRM system.
  • Conduct customer calls.
  • Calculations, creation and coordination of offers.
  • Creation of yearly sales planning for own customer portfolio.

Salary / Package

Negotiable

Benefits

Negotiable.