Lodge Manageress

  • Permanent
  • Ref #392009AH
  • Posted 2 weeks ago
  • Mpumalanga, South Africa, Africa
  • Front Office / Reservations, General Management, Hospitality
Employer Description

The lodge is situated in the Timbavati Private Nature Reserve. The candidate will be working at the lodge premises, about 37 km from Hoedspruit.

Job Description

Job Overview: Management of the lodge and staff on all levels. Close working relationships with the staff at the lodge and reservations department. Responsibilities and Duties: All front of management duties – guest relations (meet and greet, hosting, curio shop sales); communication with the reservations team as to particular guest requirements; guiding allocations and management of private vehicles. Staff / HR – management of all staff; monthly wages; recording of leave; F & B; Housekeeping, Administration – stock control; month end stock counts; petty cash management; balancing of guest monies received. Position available from early to mid-June 2021

Qualifications

A Matric and any tertiary qualification is needed – preferably one in the tourism industry. Certifications – any qualifications relating to computer skills; team management; FOH management / Lodge management. ·

Skills

Minimum of 5 years’ experience in the tourism industry.  Knowledge of Innkeeper and Nightsbridge preferable but not imperative; Excellent computer literacy skills. Up to date First Aid Certificate. English first language both spoken and written.  Personal characteristics: must be a team player and able to communicate effectively with all staff. Dedicated and committed, loyal and trustworthy.   Driver’s license, and PDP is preferable (but not essential). Physical abilities: good mental and physical health; preferably a non-smoker.  Need strong leadership skills and team coordinating. Organized, result orientated and highly motivated.  Basic understanding of financials.

Salary / Package

R8,000 to R10,000 (covid salary) depending on skill level.

Benefits

Single Accommodation is provided. (Regret no spouse/partner, children or pets). Meals and uniform included. Pension fund optional at 7.5% of gross. Negotiable depending on experience.