Inverter Specialist ( Solar Energy) – Joburg North

  • Permanent
  • Ref #392851BM
  • Posted 3 weeks ago
  • Johannesburg North, Gauteng, South Africa, Africa
  • Renewable Energy
Employer Description

Our client is in the solar energy industry.

Job Description

Reporting to the Technical Manager. You will be responsible for :

  • Oversee and successfully manage all Kodak product related technical challenges and issues to resolution and report back to sales and management.
  • Supporting with selection of new KODAK solar products.
  • Product training on the portfolio of KODAK products to both the company and our customers.
  • Development of training material, application notes and webinars dedicated to the KODAK portfolio of inverter and battery products.
  • Providing direct customer support remotely to ensure that a high level of service is maintained with our customers.
  • Increasing market share in South Africa and Southern Africa through local presence and understanding client technical support needs.
  • Remote customer pre-sales product/system support with focus on residential installations – PV system design, advice on suitable components
  • Customer post sales product/system support – solving issues, getting systems working, diagnosis and fault finding.
  • Customer liaison regarding product issues and RMA approval.
  • Completing testing on products as and when required.
  • Ensuring and developing simpler fault-finding methodologies, documents and tools are available to be utilized for the KODAK portfolio of products.

 

 

Qualifications

  • Matric
  • Tertiary qual in Electical Engineering an advantageous

Skills

  • Three years’ experience in solar energy industry (Kodak advantageous)
  • MS-Office suite, industry standard CRM, web meeting and presentation tools

Salary / Package

R25,000 to R35,000 CTC pm

Benefits

  • Retirement fund