Technical Manager: Sales and Service Support (Solar) – Johannesburg

  • Permanent
  • Ref #393114RB
  • Posted 4 days ago
  • Johannesburg, Gauteng, South Africa, Africa
  • Construction & Engineering, Renewable Energy
Employer Description

Our client is a solar energy equipment supplier of solar panels, inverters, mounting and ancillaries applicable to grid-tie, grid back-up and off-grid applications.

Job Description

Reporting to the COO, You will be responsible for:

  • Ensuring the business provides efficient and effective telephonic support, advise and services to customers
  • Achieve technical excellence and in-turn minimize potential costs to the business.
  • Manage and develop the technical team and drive sales and service support actions, through strategic and tactical interventions.
  • Manage a team of 10 pre-sales technical advisors, 7 post-sales hardware engineers and 5 returns manager and administrators
  • The role further supports the sales departments across Residential Storage, Commercial and Industrial and Off-Grid applications that heavily rely on the technical department to help close deals or complete order evaluations for technical accuracy.

Qualifications

  • Degree / Diploma in Electrical/Electronic/Renewable Energy

Skills

  • Minimum 3 years’ experience in managing technical teams of 10+ with direct reporting lines
  • Proven track record of successfully Managing projects.
  • Experience in managing teams remotely within multiple regions is preferred.
  • In-depth knowledge of Solar Panels, Inverters, Battery storage.
  • Project Management skills
  • Experience of dealing with internal and external stakeholders.

Salary / Package

R720,000 - R960,000 CTC per annum

Benefits

  • Retirement Fund