Forwarding Manager

  • Permanent
  • Ref #396865NM
  • Posted 2 weeks ago
  • Durban, Kwazulu Natal, South Africa, Africa
  • Transport, Logistics & Freight
Employer Description

Our client is a Freight Forwarding and logistics company.

Job Description

You will be required to perform the following Key Functions:

  • Involve in managing staff and overseeing activities within a department or specialising in a particular area, such as sea freight or air freight.
  • Provide management team with monthly stats and customer feedback report. Hold regular meeting with staff and report back to management
  • Ensure that staff act on instructions timeously and correct instructions are sent to the relevant parties.
  • Ensure that cargo is delivered on time and reports are updated daily. Reporting to customers must be submitted schedule
  • Obtaining, checking and preparing documentation to meet customs and insurance requirements, packing specifications, and compliance with overseas countries’ regulations and fiscal regimes
  • Offering consolidation services by air, sea and road, ensuring cost-effective and secure solutions to small shippers who have insufficient cargo to require their own dedicated units
  • Liaising with third parties to move goods (by road, rail, air or sea) in accordance with customer requirements
  • Investigating and planning the most appropriate route for a shipment, taking account of the perishable or hazardous nature of the goods, cost, transit time and security
  • Maintaining current knowledge of relevant legislation, political situations and other factors that could affect the movement of freight
  • Arranging insurance and assisting the client in the event of a claim
  • Arranging appropriate packing, taking account of climate, terrain, weight, nature of goods and cost, and the delivery and warehousing of goods at their final destination
  • Negotiating contracts, rates and handling costs
  • Arranging air transport for urgent and high-value freight and managing the risk door to door
  • Arranging charters for large volume, out-of-gauge or project movements by air and sea
  • Negotiating freight rates by air and sea freight with agents to ensure the customer gets the best service and best prices
  • Dealing with special arrangements for transporting delicate cargoes, such as livestock, food and medical supplies
  • Arranging courier and specialist hand-carry services
  • Working closely with customers, colleagues and third parties to ensure smooth operations to deadlines
  • Maintaining communication and control through all phases
  • Offering tailored IT solutions and electronic data interchange (EDI) connections;
  • Utilising e-commerce, internet technology and satellite systems to enable real-time tracking of goods


  • Min of 5 to 7 years experience as a Forwarding Manager.
  • Imports & exports ( sea, air and road freight)
  • Cargowise system
  • Formal qualification in management / logistics and forwarding

Salary / Package

R30000- R35000 CTC