LITHIUM BATTERY INSTALLATIONS CUSTOMER SERVICE & TRAINER

  • Permanent
  • Ref #398239TJ
  • Posted 1 week ago
  • Cape Town, Western Cape, South Africa, Africa
  • Renewable Energy
Employer Description

Our client offers both 1st and 2nd LiFe (lithium-iron phosphate) batteries.  

Job Description

  • Charismatic and positive attitude, must be able to train others
  • Familiar with all NRS installation codes, understand Cape Town specific installation requirements (CoCT)
  • PV Greencard or similar PV and battery installation background
  • Lithium battery and DC system Understanding
  • Computer skills and MS-Office competency,
  • Battery and BMS investigative skills – lithium
  • Customer service
  • Fault finding (DB boards, batteries, inverters etc
  • Be able to work under pressure, think on feet
  • OWN CAR AND CELL PHONE ESSENTIAL

Qualifications

  • Electrical Qualification
  • Wireman license

Skills

  • Enhance the LFP Battery adoption and technical success
  • Training new and current installers on best practices and the company's way of installing
  • Setup of training center and half day course to new and current installers (need charisma and positivity)
  • Ensuring our customers experience a consistently fast service.
  • Handling of customer complaints or enquiries through our technical support system
  • Testing and fault finding of our battery range
  • Removes and disassembles cells and BMS assembly, internal busbars
  • Inspects battery for defects, such as dents, damaged connections and terminals, and defective seals.
  • Tests condition, using voltmeter, multimeter, tools.
  • Secures cell on Busbar mechanism or attaches assemblies, using bolts or welds.
  • Research on cell and battery repair techniques
  • Installs recharged or repaired battery or cells, using hand tools.
  • Help install and setup batteries in the field
  • Balances batteries – Cell realignment physical and electrical
  • Battery Quality testing prior to delivery

Salary / Package

R15 000

Benefits

  • Expenses
  • Laptop