• Contract
  • Ref #399012TJ
  • Posted 4 weeks ago
  • Cape Town, Western Cape, South Africa, Africa
  • Information & Communications Technology
Employer Description

Multi-Cloud, Security, Data Management and Storage solutions  organization

Job Description

  • This person is responsible for the 1st and 2nd line installation and of Network switches, CPE Routers and wireless equipment at the customer site
  • Providing support to on the existing customert installed network.
  • The person will install, configure and support Cisco and Fortinet Customer equipment.
  • Troubleshooting ADSL / VSAT / LTE Comms. at Retail sites
  • Manage the Head end Retail devices at customer data center and at Customer’s Head Office
  • Co-ordinate all new installations of Retail sites and 3rd Party service provider sites
  • Assist with troubleshooting 3rd Party connectivity issues at Retail sites
  • Manage links to 3rd Parties
  • Ensure operational Incidents (Down sites etc…) take priority over requests / projects etc
  • Regular consultation and updates to client on incidents
  • Manage and maintain device configurations for optimal performance
  • IP address allocation / management per Region (CMDB)
  • Monthly reporting. on Downtime, Network reliability
  • Patch / Firmware updates


  • Matric
  • National Diploma in IT Support/Engineering
  • CCNA
  • HCNA


  • 3-5 years related experience
  • Strong networking / wireless device experience
  • Good technical knowledge of LAN and WAN infrastructure
  • Excellent in-depth network knowledge

Salary / Package

R360 000 CTC


  • Pension
  • Provident Fund
  • Medical Aid