Luxury Private Game Reserve, situated in Kwazulu Natal
Monitor the hospitality service, reservations and housekeeping standards within the lodge. In this capacity, guest expectations regarding the standard of service should be exceeded. In addition, the lodge needs to be monitored so that it operates in a cost effective manner, remaining within the agreed budget; as well as in a manner which is conducive to positive inter-personal relationships between staff and at a superior level of efficiency. The assistant lodge manager is also responsible for ensuring that the morale of the lodge staff is kept at a high level and that staff are developed on an ongoing basis. Finally, the assistant lodge manager must provide a written hand over of responsibilities in his/her absence and ensure that a full handover is received on his/her return.
A minimum of 5 year’s work experience – ideally 2 years as a trainee and in a well-recognized five star lodge, as an assistant manager, Financial management ability, Hardworking and co-operative, Exceptional English and a second language would be preferable, Good computer literacy.