Luxury Private Game Reserve, situated in Kwazulu Natal
As the Lodge Manager, your Roles and Responsibilities are as follows: Ability to lead a team and take control in a busy environment, Provide leadership to staff, maintain lodge facilities, manage the requisite administration processes, control operations costs, candidate will have the capacity to arrange the availability and allocation of required resources, utilize control systems, delegate and coordinate the tasks and duties of individuals and groups in a way that ascertains the smooth flow of work throughout the workplace, exercise budget control, Present and provide a level of hospitality which personifies Company standards. Basic fauna and flora knowledge and Trails Guide experience will be advantageous, Monitoring of stock and weekly report taking, Food quality check and assisting in the kitchen, Hosting and guest liaison, Housekeeping management, as well as selling of all optional activities, curios and bar sales and stock taking and the effective use of the Point of Sale system, Demonstrated leadership skills and ability to foster teamwork, A commitment to internal and external customer satisfaction, The ability to work in a team environment, Understanding of cross-department dependencies & ability to work productively with all areas of the business, Ability to work under pressure and juggle multiple tasks, Problem solving and decision-making capacities, Ability to delegate and attention to detail very important, Outstanding organizational and interpersonal skills, High standards of customer service, Flexible and thrives on change, Reliable and responsible
Exceptional Communication skills in English, Computer Literate, Excellent Attention to Detail, Finance Management Skills. Must have a minimum of five years’ relevant experience in the hospitality industry or have a diploma from a recognized Hotel School .