Employer Description

Our client is an authorised supplier of workplace safety equipment.

Job Description

• Compile & send quotations as received via e-mail for client
• Check relevant stock levels on Pastel
• Assist Exports team with pricing / stock availability information for different regions
• Capture orders received on Pastel system & ensure that goods are ordered if stock is not on hand
• Place internal orders with Cape Town or Durban where necessary
• Capture & process details on Credit Solutions Partner online system, for clients wanting to open an account
• Complete vendors forms and return with any necessary paperwork
• Assist walk in clients with queries where possible
• Forward proof of payment to Finance Department
• Process invoices for orders when goods come into stock
• Scan invoices to finance department for items collected / dispatched
• Keep records of all checklists for ISO purposes
• Compile and update safety files, employee training and certificate files
• Ensure all fire extinguishers and relevant machinery is serviced and calibrated according to their expiry dates

Skills

• 2 - 3 years' admin & customer service experience, preferably in health & safety equipment
• Excellent listening skills
• Strong verbal & written communication skills, telephone etiquette
• Resilience - being able to handle/deal with complaints from customers
• Self-driven & pro-active
• High sense of urgency
• Excellent phone manner
• Customer focus
• Technically minded
• Planning ability
• Self-disciplined and driven to meet sales budget
• Ability to build good relationships
• Ability to close deals efficiently and effectively
• Be a self starter who shows initiative

Salary / Package

R10K - R13K CTC per month