Senior Leisure Travel Consultant

  • Permanent
  • Ref #405281JR
  • Posted 2 weeks ago
  • Johannesburg, Gauteng, South Africa, Africa
  • Travel Agencies - Retail
Employer Description

Travel Agency in JHB

Job Description

To maximise the sales, revenue and profitability of Company’s Travel products through adopting a professional manner, specialist knowledge and by offering the highest quality of service, you meet or exceed customers’ needs and expectations.

To achieve monthly sales targets as agreed with your Manager

To sell the complete range of Company products

To maximise revenue generation by selling preferred products

To contribute new and innovative ideas to continuously improve sales, best practice and internal procedures

Use personal travel experience and product training to provide excellent advice to customers

Take full responsibility for the administration and ongoing support of your bookings and keep customer informed of progress

Support colleagues’ customers to ensure they receive an excellent level of customer service in the absence of their Sales Consultant

Team Role

To work as an effective member of your branch team and across other departments

Provide support to the newer and existing members of the team to the benefit of the company by sharing your own experience and knowledge

To take part in training sessions and briefings, in order to gain a clear understanding of products and booking procedure

To assist with day-to-day administration duties as determined by your Manager

To understand and adhere to administration and security procedures as determined by your Manager

To take responsibility for having a full understanding of all campaigns and ensuring that these are actively promoted during sales calls

Provide feedback on the effectiveness of all marketing campaigns and local trends

Desk Operating hours:

Monday – Friday, 08h00 – 17h00. Saturdays 09h00 – 12h00 (Saturdays will alternate).

Qualifications

Matric qualification Travel or Tourism Certificate

Skills

Minimum 6 years travel consulting experience in a leisure travel environment Galileo GDS experience is preferred Working knowledge of Microsoft Word and other MS Office Applications - Outlook, Excel etc. Able to meet sales targets and perform under pressure in a fast-paced environment Proven sales record. Extensive global product and geographical travel knowledge. Experience in a call centre style environment preferable.

Salary / Package

Negotiable depending on experience

Benefits

Medical Aid & Provident fund