Lodge Manager

  • Permanent
  • Ref #405780AH
  • Posted 1 week ago
  • Hluhluwe, Kwazulu Natal, South Africa, Africa
  • General Management, Hospitality
Employer Description

5* Lodge offers luxury safari accommodation with a choice of four room types: two Honeymoon Villas nestled in the indigenous bush with private plunge pools overlooking the reserve; eight glamorous Luxury Bush Villas with deep baths separated from the bedrooms by open fireplaces; four Safari Rooms with showers opening out onto the bushveld; and two Safari Family Suites ideal for families travelling with children. All rooms are positioned to take advantage of the spectacular views and offer guests the utmost privacy and comfort. The modern, high-end decor is softened by four-poster beds dressed in crisp white linen. Located in Northern KZN.

Job Description

General Lodge Management duties will apply. Previous experience within a similar role and environment required.

PREVIOUS EXPERIENCE:

  • Previous work experience of at least 5 years in management roles in related lodge environments.
  • Management experience in luxury lodge environment
  • Experienced in managing a boutique style lodge
  • Focus of Guest experience delivery from each department
  • Systematic and strong with protocols
  • Used to a reporting system and presenting month end packs to Operations
  • An understanding of budget control and financial management and planning for the future of the lodge
  • HR and payroll functions of the lodge
  • Hands on staff management and staff disciplinary process
  • Eye for detail and good all-rounder in all aspects of the hotel – food/ beverage/ housekeeping/ front office
  • Experience and ability to train staff
  • Reservations and front office administration & practices

Qualifications

Hospitality Diploma or tertiary qualification in Hotel Management.

Skills

Computer Literate – Pastel /Micros / Opera/SEMER property management system/EXCEL/ Microsoft Office English speaking, fluent in written and spoken English Zulu (Speak) – certainly a great benefit. Driver’s License valid PDP essential. South African Citizen. Physically fit, sober habits and in good health. Honest person with high sense of integrity. Sense of ownership and pride in work. Well groomed, good personal hygiene & presentable with a friendly personality. Strong work ethic, ability to work unsupervised, work flexible hours and extended hours. Empathetic and compassionate personality Passionate about conservation in all aspects of wilderness areas. Good interpersonal skills. Self-motivation, enthusiasm, passion, and energy. Excellent decision maker Methodical work ethic with a high regard for attention to detail. Flexible attitude and willing to take on tasks as necessary Sensitive to and understanding/ tolerant of cultural differences. Excellent organizational and administrative skills. Realistic expectations of bush life

Salary / Package

R16,000-R18,000 Gross average per month

Benefits

After Probation period of 3 months - Cost to Company Medical Contribution R500 per month and provident fund of 3,5% Employee Contribution and 5% Company contribution. Work Schedule – weeks on, 2 weeks. Leave cycles adjustable depending on guest occupancies and lodge requirements. Live In – accommodation, meals, and laundry provided; drinks charged at staff price