Groups consultant- Hybrid

  • Permanent
  • Ref #412488NM
  • Posted 4 weeks ago
  • Cape Town, Western Cape, South Africa, Africa
  • Tour Operators - Inbound
Employer Description

Our client is an Inbound Tour operator ( Destination Management Company) based in Northern Suburbs.

Job Description

Essential functions : Database, Product Development, Quotes, Tour
Administration & Reservations, Quality control,Complaints and general admin.

  • Guided tours, Pax between 6 – 165, depending on client and tour
  • Excellent telephone and email etiquette
  • Able to quote both quote
  • Client invoicing
  • 24hr availability for challenges which might occur
  • Able to do production work when a quote confirms
  • Guide briefing and de-briefing
  • Good supplier liaison skills
  • Checking and signing off supplier invoices and submitting it timeously to accounts
  • Good general administrative skills, such as organising , filing and gathering documentation
  • Good Product knowledge . Activities, accommodation and vehicle suppliers
  • Willing and able to take instruction
  • Willing and able to work according to a deadline or short lead time
  • Able to work independently under the guidance of a Line Manager
  • Understand the process to formulate information to feedback to agent about complaints or concerns
  • Willing and able to attend workshops and educationals with seniors
  • Able to provide feedback after educationals
  • MUST have a passion for tourism


Senior certificate


  • Atleast 2 - 4 years of experience in the tour operator
  • Destination management environment
  • Southern Africa destination knowledge
  • South African ID or a valid work permit
  • German language - Intermediate (read, write and speak) will be an advantage
  • Strong Excel skills

Salary / Package

R25000- R30000 CTC