GroupIT e-Res Systems Administrator

  • Ref #415690JR
  • Posted 2 weeks ago
  • Johannesburg North, Gauteng, South Africa, Africa
  • Tour Operators - Inbound
Employer Description

Inbound Tour Operator in JHB North

Job Description

Inbound tour operator is looking for a systems reservations administrator who will also be required to maintain and give training on a point-of-sale and a stock control system.

Responsibilities

  • System (CRS/PMS/POS) training internally & lodges/boats.
  • Database administration and support globally.
  • Agent and Rate Management.
  • Maintenance and development of system & processes in conjunction with business requirements.
  • Reporting tool enhancements.
  • Effective communication with all customers during issues/downtime/maintenance.
  • Version control of eRes with regression testing controls.
  • Manage your inbox in the most effective way using the category system.
  • Ability to work un-supervised and under pressure.
  • The position is based in Joburg but traveling to neighbouring countries will be required occasionally for projects and deployments.

Qualifications

Matric. SQL Knowledge essential.

Skills

Information Systems experience critical : CRS, PMS, POS Systems management & deployments of them. Support of Information Systems in call center environments. Systems development / specifications enhancement skills beneficial. Writing RFC’s or spec documents beneficial. Strong analytical skills. Training skills for individuals or groups beneficial. Administration, database and reporting experience essential. SQL knowledge essential. Knowledge of the travel industry an advantage. Good English communication and written skills.

Salary / Package

R10000 - R15000

Benefits

Medical Aid, pension fund