Operations Assistant

  • Ref #418708JR
  • Posted 4 days ago
  • Finance/Office Support, Hospitality, Tour Operators - Inbound, Travel & Tourism
Employer Description

Inbound tour operator in JHB North.

Job Description

  • Personal assistant & co-ordinator to 4 senior Directors and Managers
  • Assistance with booking of flights, developing itineraries and arranging logistics for staff travel
  • Assist the JHB procurement and logistics team
  • Updating of agent manuals
  • Involvement in Capex procurement including budgeting process
  • Internal newsletter creation and distribution twice a month
  • Co-ordination of information between the operations in camp and reservations
  • Assistance with Guest complaints and feedback when Guest Relations employee on leave/off
  • General assistance to the operations team
  • General admin i.e. booking of flights, PO’s, invoices etc.
  • New projects – installations, co-ordination, arranging logistics
  • Assisting with hosting arrangements when Global staff travel to JHB/CPT
  • Assistance with presentations
  • Co-ordination of guide exams
  • Co-ordination of guide training
  • Compiling of reports, data logbooks or any expedition related queries from the VP of Expeditions
  • Assistance with ad-hoc projects
  • Assistance with ad-hoc admin tasks
  • Travel may be required

Qualifications

Relevant hospitality/travel qualification or similar.

Skills

2 years Operational assistant experience in the hospitality industry. Must have a good understanding of game lodge operations.  The ideal candidate would have worked within a similar role in a game lodge environment. A strong working knowledge of Microsoft Excel. Procurement, Logistics, and transportation processes. Strong administrative and organizational skills. Excellent verbal and written communications skills. Excellent attention to detail.

Salary / Package

R25000 - R30000

Benefits

Medical aid, pension fund