We are seeking an accomplished Executive Personal Assistant for the Group CEO of a leading travel management company. This pivotal role demands a trusted strategic partner who can operate with discretion, anticipate needs, and seamlessly balance business and personal priorities. The successful candidate will be instrumental in enhancing the CEO’s effectiveness, ensuring smooth daily operations, and enabling focus on strategic leadership and growth.

WORK ENVIRONMENT & EXPECTATIONS:

• Fast-paced, high-pressure environment with frequent changes and competing priorities
• Availability outside of standard working hours when required (early mornings, evenings, and occasional weekends)
• Seamless handling of both corporate and personal matters
• High level of accountability and ownership over outcomes, not just tasks

KEY RESPONSIBILITIES:

Executive & Strategic Support:

• Manage and optimize the Director’s complex and ever-changing calendar in alignment with business priorities
• Act as gatekeeper and facilitator, ensuring effective time utilization
• Track key business priorities, deadlines, and deliverables across departments
• Prepare high-quality briefing documents, reports, and summaries for meetings and engagements
• Apply sound judgement in prioritization and escalation of matters
• Act as an extension of the Director/ Group CEO where appropriate, ensuring alignment with intent and expectations
• Support strategic projects and initiatives across internal and external stakeholders

Travel & Industry Coordination:

• Oversee all aspects of complex domestic and international travel (flights, accommodation, visas, itineraries)
• Manage last-minute changes, disruptions, and time-sensitive travel requirements across time zones
• Ensure compliance with visa requirements, travel policies, and international regulations
• Liaise with airlines, hotels, travel partners, and VIP service providers
• Maintain detailed travel profiles, preferences, and records for seamless future coordination
• Coordinate the Director’s participation in conferences, events, and international engagements

Stakeholder & Relationship Management:

• Serve as a key liaison between the Director and senior executives, clients, and partners
• Manage communication on behalf of the Director with professionalism and discretion
• Build and maintain strong relationships with key stakeholders
• Ensure consistent, high-quality engagement aligned with company standards

Operational & Administrative Excellence:

• Maintain confidential records, contracts, and sensitive documentation
• Manage expenses, budgets, and financial administration
• Oversee ad hoc projects and ensure delivery within agreed timelines
• Ensure all administrative processes are efficient, accurate, and up to date

Systems & Process Management:

• Develop and maintain effective systems, trackers, and workflows
• Ensure documentation and communication are structured and accessible
• Continuously improve processes to enhance efficiency and reduce operational friction

Personal Support to the Director/ Group CEO:

• Provide seamless personal assistance, including appointments, logistics, and day-to-day coordination
• Coordinate personal travel, events, and household-related matters
• Handle sensitive personal matters with absolute discretion and sound judgement
• Anticipate needs proactively to ensure balance and efficiency across personal and professional commitments