Our client is seeking a dynamic Senior Management Couple to join the team at their Beach Lodge in the Western Cape, bringing strong leadership, guest engagement and operational expertise to this unique 5-star property.

Key Responsibilities:

• Oversee daily lodge operations to ensure seamless guest experiences.
• Manage and train staff across departments, fostering a culture of excellence.
• Ensure compliance with health, safety, and environmental standards.
• Handle guest relations, including resolving queries and ensuring personalized service.
• Coordinate logistics such as transfers, activity scheduling and guest itineraries.
• Monitor budgets, stock control, and procurement to maintain cost efficiency.
• Maintain property standards, including facilities, vehicles and equipment.
• Prepare and submit operational and HR reports to senior management.
• Drive marketing and guest engagement initiatives to enhance brand reputation.
• Uphold company values and represent company professionally at all times.