Our client specialises in Inbound tourism focusing on Southern Africa destinations.
Job Description
Responding to trade enquiries efficiently and timeously.
Communication with clients, offering quick turnaround times and a professional service.
Responding to all product queries or concerns relating to bookings.
Providing availability and costs/quotes for bookings.
Making reservations using company system
Managing booking status throughout the reservation process – quote, cancelled, provisional, confirmed, and invoiced.
Obtaining and capturing guest CRM and booking information
Liaising with Product Management to ensure best possible services to the guests – in respect of guest information and requirements.
Providing lodge information and relating documentation to clients where appropriate – itineraries/pre-tour & departure information.
Managing yield to ensure that we maximise occupancy and the rate achieved.
Convert sales by offering excellent response times, providing alternative dates/products, offering approved discounts where budget is a constraint.
Gain knowledge of Company so you can add value to our clients.
Ability to handle group/series bookings
Qualifications
Tertiary certificate in travel related field desirable.
Skills
Product knowledge – Southern Africa.
Salary/Package
R25000- R30000 CTC based on experience
Benefits
Negotiable.
Job Post Expiration
2026-08-01
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