Front Office Coordinator (Game Lodge)

Permanent

Ref #19089-ZMO

zimkhithacv@pcs-sa.co.za
Employer Description
4-star luxury lodge in the Eastern Cape
Job Description

Our client is seeking a professional and enthusiastic Front Office Coordinator to join their dynamic hospitality team. This role is ideal for someone with excellent organizational skills, a welcoming personality, and a passion for delivering outstanding guest service.

Key Responsibilities:

  • Oversee daily front office operations, ensuring smooth check-in and check-out processes.
  • Provide exceptional guest service, handling enquiries and resolving issues promptly.
  • Coordinate reservations, room allocations and guest requirements.
  • Maintain accurate records and reports related to guest stays and front office activities.
  • Collaborate with other departments to ensure seamless guest experiences.
  • Uphold company standards of professionalism and hospitality at all times.
Qualifications
  • Matric or equivalent qualification; hospitality-related certification is advantageous.
  • Previous experience in a front office or guest relations role within hospitality.
  • Strong administrative and organizational skills.
  • Proficiency in MS Office and reservation systems.
  • Excellent communication skills, both verbal and written.
  • Valid drivers license
Skills
  • Professional with a guest-focused approach.
  • Ability to multitask and work under pressure.
  • Strong problem-solving and decision-making abilities.
  • Team player with a proactive attitude.
  • Attention to detail and commitment to service excellence.
Salary/Package
R12 000 – R15 000 basic salary before deductions
Benefits
  • Accommodation provided.
  • Meals on duty.
  • Opportunity to grow within a reputable hospitality environment.
Job Post Expiration
2026-08-30

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