SENIOR IT TECHNICIAN

Permanent

Ref #19553-TJ

tracycv@pcs-sa.co.za
Employer Description
South Africa’s oldest and largest metal recycling company
Job Description
  • Training and support of userbase on IT Systems
  • Maintaining mail infrastructure (Postfix, Sendmail, Exim), including Antispam/Antivirus policy, DNSBL configuration, SMTP protocol troubleshooting, and mail routing
  • Configuring and administering Fortinet firewall estates (policy configuration, VPN, security profiles, high availability)
  • Configuring and maintaining Mikrotik network infrastructure, including routing and inter-site connectivity and troubleshooting
  • Wireless network deployment and troubleshooting
  • Providing advanced technical support for critical desktop and server issues
  • Configuring IP camera/CCTV infrastructure, including network integration
  • Proactive monitoring and capacity/performance management of connected devices and inter-branch connectivity
  • Performing Root Cause Analysis on recurring or high-impact incidents, implementing permanent resolutions through root cause analysis
  • Creating, deploying, and administering Windows Server environments (2016–2025), including DHCP, DNS, Active Directory configuration, Group Policy, and forest/domain administration
  • Deploying and maintaining Hyper-V virtualization infrastructure, including host configuration, guest provisioning, and server migrations
  • Administering Biometric Access Control systems, including integration and troubleshooting
Qualifications
  • Industry certifications such as CompTIA N+, A+, or Microsoft MCSE/MCITP, Mikrotik MTCNA, ITIL Foundation
Skills
  • Minimum 12 years’ experience as an IT professional, with a track record of resolving escalated issues and supporting end-users across face-to-face and remote channels
  • Minimum 8 years’ experience configuring, implementing, and maintaining corporate LAN & WAN environments
  • Advanced proficiency with Microsoft Windows (10, 11) in a distributed environment
  • Advanced proficiency with Microsoft Office (2016 – 2024) and Office 365, including deployment and administration
  • Proven experience deploying and administering Windows Server (2016 – 2025)
  • Strong knowledge of hardware/software configuration, installation, and lifecycle management
  • Advanced troubleshooting, diagnostic, and problem-solving skills, with a focus on root cause analysis on complex issues
  • Exposure to PLC machinery and industrial control systems
  • Mikrotik/RouterOS networking knowledge
  • SecOps experience, including security monitoring and incident response
  • Experience administering ManageEngine ServiceDesk Plus
  • Proficiency in Hyper-V virtualization, including advanced configuration and troubleshooting
  • Strong scripting and automation skills (e.g. PowerShell, Bash, or similar)
  • Knowledge of Acronis backup and disaster recovery solutions
  • Experience with VMware host and guest installation, configuration, and maintenance
  • Experience building and implementing cloud automation workflows (Power Automate, IFTTT, Make, Zapier)
  • Experience implementing and administering cloud solutions
  • Experience with the Microsoft Azure cloud platform, including deployment and administration
  • Experience configuring and managing cloud storage solutions
  • Proven track record in SQL database administration, optimization, and performance tuning
Salary/Package
R55 000 – R60 000 CTC
Benefits
  • Medical Aid
  • Pension
Job Post Expiration
2026-10-18

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