Set up the department

• Lay out the new warehouse: receiving bay, storage locations, picking area, holding/dispatch area and returns area.
• Set up a clear bin/location system and a stock-recording method, using the company system or an agreed interim tool.
• Write simple standard procedures for receiving, storage, picking, dispatch, and returns, and train the team on them.

Receiving

• Receive all bought-out goods from suppliers against purchase orders.
• Check quantities, specifications, and condition on arrival. Reject or record damaged and short deliveries and report them to Procurement the same day.
• Label, record, and put away every item in its allocated location in good order.

Stock control

• Keep accurate stock records for every item, by store and by project where applicable.
• Run regular cycle counts and a full stock take as required. Investigate and explain any variances.
• Report stock on hand, slow-moving and damaged stock to management.

Picking, packing and dispatch

• Pick bought-out units against picking slips / work orders for each store.
• Wrap, pack and label units for transport, clearly marked per store.
• Stage picked orders in the holding area and coordinate with the factory dispatch team, so they are loaded with the manufactured fixtures for the same store.
• Make sure every load leaves complete, with signed dispatch documentation.

Returns from site

• Stay in contact with each store’s Project Manager to plan collection of unused units after the store build.
• Make sure returned units are properly wrapped on site before collection, to prevent damage in transit.
• Inspect, record, and return units to stock. Separate damaged items for repair, write-off or return to supplier.

Coordination across concurrent projects

• Keep an up-to-date schedule of all active stores: what is due in, what is picked, what is dispatched and what is due back.
• Work closely with Project Managers, Procurement, the Traffic Hub, Dispatch, and the transport fleet so that no store is held up by missing bought-out items.
• Raise shortages, late deliveries, or conflicts early.

Team leadership

• Manage, schedule, and develop a team of 3–5 warehouse staff.
• Allocate daily tasks, monitor productivity and quality, and handle attendance and discipline in line with company policy.

Health, safety, and housekeeping

• Keep the warehouse clean, organised, and safe, including safe stacking, clear walkways and correct handling equipment use.
• Make sure staff follow health and safety rules and that incidents are reported.
• Control access to the warehouse and protect stock against loss or theft.