Your duties will encompass:

• Ensure all operational processes and procedures are followed.
• Monitor and enforce quality control standards during production and dispatch.
• Inspect loads prior to customer release and conduct final quality checks.
• Maintain strong customer relationships and ensure customer satisfaction.
• Identify and report fraudulent transactions.
• Ensure accurate record keeping and reconciliation of materials purchased and dispatched.
• Enforce company policies, procedures, and Health & Safety regulations.
• Lead, supervise and motivate production staff to achieve operational targets.
• Train and coach supervisors, operators and sorters on best practices.
• Oversee production processes and ensure daily production targets are achieved.
• Monitor productivity, efficiency, quality standards and workflow performance.
• Plan daily production activities and coordinate consumables and PPE requirements.
• Ensure compliance with relevant legislation relating to material procurement and record keeping.
• Manage employee performance, discipline and daily staff activities.
• Ensure plant and equipment are maintained according to maintenance schedules.
• Coordinate repair and maintenance requirements with the engineering department.
• Ensure vehicles are loaded within permissible mass limits before dispatch.
• Verify that employees are adequately trained and licensed to operate machinery and equipment.
• Assist with stock takes and stockpile estimations.
• Report daily production plans versus actual production results.