SLA Key Accounts Manager (HVAC) – Brackenfell

Permanent

Ref #18370-PAM

pamellacv@pcs-sa.co.za
Employer Description
HVAC specialists
Job Description

Your duties will encompass:

  • Manage a high volume of customer Service Level Agreements (SLAs)
  • Plan, schedule, and manage technical service teams
  • Maintain and grow strong client relationships
  • Ensure all client communication, service feedback, and reporting is done timeously
  • Conduct regular customer site visits
  • Drive and achieve sales targets
  • Develop and implement strategies to increase service and maintenance sales
  • Handle customer invoicing and follow-ups
  • Proactively resolve client issues and ensure service excellence

 

Qualifications
  • Grade 12 qualification
  • Degree in Sales or related qualification
Skills
  • Proven HVAC or related technical knowledge.
  • Minimum 3 years’ experience in accounts Management and sales.
  • Knowledge of Pastel and Office 365.
  • Strong verbal communication and customer service skills.
  • Sales-driven, proactive, and energetic approach.
  • Valid driver’s licence and own vehicle.
Salary/Package
R30K CTC
Benefits
  • Basic Salary
  • Cell Phone Contract
  • Vehicle Allowance
  • Petrol Allowance
  • Commission Structure linked to performance

 

Job Post Expiration
2026-06-19

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